Delivery Policy
Company Name: MSP World (Pty) Ltd
Website: www.mspworld.co.za
Business Type: Information Technology Products & Services
Date: 27 January 2026
Msp World (Pty) Ltd operates as an online reseller and does not hold physical stock. All products are sourced on order from authorised South African distributors. Delivery is free unless otherwise specified (during checkout).
🛒 Order Processing
- Orders are processed after payment confirmation
- Once an order is placed, the product is purchased from the distributor
- Orders are typically processed within 1–2 business days
📦 Stock Availability
- Stock availability displayed on our website is linked to distributor stock systems
- Stock levels are indicative and not guaranteed until the order is confirmed by the distributor
- In rare cases, stock may become unavailable after an order is placed
If this occurs, customers will be contacted with available options, including:
- Waiting for replenishment
- Selecting an alternative product
- A refund, where applicable
🚚 Delivery Timeframes
Delivery timeframes are estimates and depend on distributor availability and courier performance.
Typical delivery estimates:
- Major metropolitan areas: 2–7 business days
- Regional and outlying areas: 5–10 business days
Delivery timelines may be affected by:
- Distributor stock location
- Courier delays
- Public holidays
- Force majeure events beyond our control
🚫 No Guaranteed Delivery Dates
Msp World (Pty) Ltd does not guarantee specific delivery dates or times. Delivery timeframes provided are estimates only.
🔁 Partial Deliveries
Orders may be delivered in separate shipments if items are sourced from different distributor locations.
📬 Delivery Address Responsibility
Customers are responsible for ensuring:
- Accurate delivery details are provided at checkout
- Someone is available to receive the order where required
Failed or delayed deliveries due to incorrect information may result in additional courier charges.
⚖️ Consumer Protection Act
Nothing in this policy limits your rights under the Consumer Protection Act of South Africa.
